FREE DELIVERY ON ORDERS OVER £100
SAFE & SECURE SHOPPING
12 MONTH WARRANTY
Designed in the UK by our experts
Reliable, powerful battery and motor
Motor assistance up to 15.5mph
If you require help making a decision, or have a product question we are more than happy for you to get in touch using one of the methods below.
Live Chat: At the bottom right hand side of our website you will see the live chat icon, click this, enter your details and ask away.
Email: sales@ezego.bike
Customer Service Helpline: 01484 506 123 (10-4pm GMT, Mon – Fri).
Don’t be fooled by this e-bike’s name, the Commute EX is just at home on those picturesque country trails as it is on the streets! Big tyres ensure a comfy ride, and a more upright position eases stress points on those long weekend jaunts, made so much easier by the large 400Wh Samsung powered battery.
Available UPGRADES for this model:
LCD Display
TFT Display
TFT Centre Mount Display
Suspension Fork
Alloy Adjustable Stem
36v 4Ah Fast Battery Charger
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Aadil –
I get plenty distance on my new EZEGO bike. Power is far better than my last ebike. Weight is not too heavy and easy for me to control on the roads.
David –
I had never ridden an electric bike before and was a little apprehensive about what to expect. I tried the Commute EX at an experience day and was wowed by how great these are. Living in Yorkshire we are used to plenty of hills, this E-Bike takes the sting out of them and helps me to ride further than I’d have otherwise been able.
Biker –
Bought this on a facebook recommendation and not dispapointed. It make a great commute to work, no need for charging every trip i get plenty of miles on it.
Andy P –
I’ve always ridden to work on my bike, and used to enjoy exploring further afield in my free time. In recent years I’ve struggled with my knees and thought my adventuring days were behind me. A relative recommended checking out EZEGO, and after a demonstration of the 20″ Commute EX I was immediately sold. I’m back to my adventuring now, doing 15+ mile rides and loving cycling again.
Neil Gratton (verified owner) –
My 21″ frame Commute EX with the ‘400 Wh’ battery arrived a week ago.
The short version: It’s fantastic – get one!
The long version: This is my first electric bike. I requested a Saturday delivery and it arrived on the Saturday morning following my order in a HUGE box. The box was a little battered on one end, but the contents were in perfect condition. (I did need to use the car to take all the cardboard to the tip, though.). Only very minimal assembly was needed – attaching the pedals, putting some air in the tyres, straightening the handle bars, and charging the battery. A multi-spanner and good hex keys are included – although a good pedal spanner made it much easier (I already had one). You can also attach the included bell and front reflector if desired. There’s no pump included and you will need one with a presta adapter.
It’s very easy to use. Turn on the battery switch, press the power button on the left handlebar. Then you just use the + and – assistance button. Once turned on, it defaults to zero assistance but there are levels 1 to 5 above that. Level 1-2 are quite nice if you’re used to cycling, level 3 makes most gentle cycling really easy, and level 5 makes level cycling or shallow hills an absolute breeze and makes a 15-20% hill feel like a 5% slope. Pulling away from stationary, even at assistance level 1, is a pleasure. (There’s also a 4 mph ‘walk-assist’ accessed by holding down the ‘-‘ button, but I’ve had no occasion to use it.) The eight gears are changed using up/down paddles on the right handlebar; it’s not a system I’ve used before but it’s intuitive and takes seconds to adapt to. The disk brakes felt a little soft to start with – either as they were bedding in and/or I was getting used to how hard to apply them – but I’m now finding them very effective, and the one emergency stop I had to do was quick and safe.
The one downside of riding a UK-legal electric bike like this is that feeling when, on a slight to moderate uphill, you exceed the 15.5 mph speed and the assist ceases you suddenly become very aware of the 19 kg weight of the bike! In those situations, you have the choice of pottering along easily at 14ish mph, or working hard to keep building the speed. I’m certainly not super-fit, and riding on the flat, I have no trouble keeping it at 17+ mph with no assistance. On steeper climbs I’m more typically at 9-12 mph with assistance. Opinions will vary, but on steep downhills when the speed can build, it feels stable at speeds up to the high 20’s.
There’s a built-in kick stand. As this bike is worth a fair bit, I’ve bought separate cycle insurance, which has required me to invest in a more modern lock (Sold Secure Gold standard). The battery has its own lock (you get two keys for it), but when I can I take it off and bring it with me when I lock the bike up. The ‘luggage rack’ and mudguards do their job well. The handlebars do taper slightly meaning not all accessories fit well without gradually shifting themselves outward, plus there are limited options for where to put a rear light (I’ve fitted mine to the bottom of the saddle).
In the first week, I’ve already travelled almost 90 miles on the bike – 50 miles of that commuting, the rest for leisure. You still get exercise on it – there’s no throttle so you’re pedalling all the time you want the motor – but unless on a steep uphill you can tweak the assistance level to make that exercise as hard or as gentle as you like. I weigh 100kg and it looks like the range from a full battery is around 35 miles on assistance 2-3 (occasionally 5) including plenty of hills. I’m enjoying it hugely, and getting plenty of extra exercise because I’m using it for many local journeys instead of the car. For commuting it’s fantastic because, unlike my pushbike, I arrive composed and not at all out-of-breath or sweaty.